online RETURN Policy
Returns are accepted for any unused, unwashed item(s) for any reason within 30 days of the original purchase date. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
If you have an item(s) that need to be returned please email firstname.lastname@example.org.
The item(s) will need to be shipped back to
Culture Lab Attn: Returns
10300 Little Patuxent PKWY Space #2645
Columbia , MD 21044
in order to be processed.
Once we receive the returned item(s) they will be inspected, any refunds if applicable will be applied as store credit. If you have any questions or need information regarding returns and refunds, please contact email@example.com If you find an item to be the wrong size, feel free to contact us at CultureLabSupport@culturelab.shop to make the exchange for the correct size.
Please allow 2-10 business days for any credits to be applied back to your account.
Also, please note that some items sold online are not eligible for returns or exchanges. For further assistance please contact us at: 1 (410) 696-1327 or CultureLabSupport@culturelab.shop. Thank you for your business and for supporting Culture Lab.